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Privacy Policy

for Unique Point Marketing Agency

1. Overview

This Privacy Policy explains how Unique Point Marketing Pty Ltd collects, uses, stores, and discloses your personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles.

By using our website or engaging our services, you agree to the terms of this policy.

2. What Information We Collect

We collect personal information necessary to deliver our services and operate our business.

This may include:

  • Name and contact details
  • Email address and phone number
  • Business name and business details
  • Website and domain information
  • Billing and payment information
  • Marketing preferences
  • Technical data such as IP address, browser type, and device information

3. How We Collect Information

We collect information when you:

  • Submit forms on our website
  • Engage our services
  • Communicate with us via email, phone, or online platforms
  • Use our website or digital tools

We may also collect data through cookies and analytics tools.

4. Why We Collect Your Information

We collect and use your information to:

  • Provide and manage our services
  • Communicate with you about your projects or enquiries
  • Process payments and manage accounts
  • Improve our website, services, and user experience
  • Send marketing communications where consent is provided

If you do not provide certain information, we may not be able to deliver our services effectively.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyse website traffic
  • Improve functionality and performance
  • Support marketing and remarketing campaigns

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

6. Disclosure of Personal Information

We may disclose your information to:

  • Service providers and subcontractors
  • Technology platforms (CRM, hosting, email systems)
  • Payment processors
  • Professional advisers

We only share information where necessary to deliver our services or comply with legal obligations.

7. Overseas Disclosure

Some of our service providers store or process data outside Australia.

This may include providers located in:

  • United States
  • Europe
  • Other jurisdictions where cloud infrastructure is hosted

We take reasonable steps to ensure these providers handle your data in accordance with Australian privacy standards.

8. Data Security

We take reasonable measures to protect your information from:

  • Misuse
  • Interference
  • Loss
  • Unauthorised access or disclosure

However, no system is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only as long as necessary to:

  • Deliver our services
  • Comply with legal and financial obligations
  • Resolve disputes

When no longer required, data is securely deleted or de-identified.

10. Access and Correction

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate or outdated information

Requests can be made by contacting us using the details below. We aim to respond within a reasonable timeframe.

11. Complaints

If you believe we have breached your privacy rights, you can submit a complaint to us.

We will:

  • Acknowledge your complaint
  • Investigate the issue
  • Provide a response within a reasonable timeframe

If you are not satisfied, you may escalate your complaint to the Office of the Australian Information Commissioner.

12. Contact Details

Unique Point Marketing Pty Ltd
Email: admin@uniquepoint.com.au

13. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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